Across the US, mass transit operators are struggling with the rising costs of attracting new riders, cumbersome legacy ticketing and payment processes – key issues identified in a transport survey we carried out in late 2018. The good news is these issues can be solved through … Read more
While each continent and market has its own characteristics and faces its own set of challenges, the African airline market is unique. Africa is the world’s second-fastest growing aviation market, projected to carry 334 million PAX by 2037 (according to … Read more
There is no simple way to sum up the Latin American airline market. It’s one of the fastest-growing regions in the world – projected to serve more than 693 million passengers and contribute $353 billion of GDP by 2037. Yet … Read more
The US ground transportation sector is more robust than conventional wisdom typically gives it credit for being. Congressional Research Services, in a March 2018 report, found that ridership nationally has risen about 3% over the past decade. And the American … Read more
More Americans are taking a multi-modal approach to travel, which fares well for mass transit operators, provided they’re able to offer a digital-friendly, app-based experience that makes life easy for riders. But our recent report, Challenges Facing Municipal, Regional and National … Read more
The ridesharing phenomenon has created an opportunity for the US mass transit industry, provided it can leverage mobile technology to deliver a seamless customer experience Read more
Although major obstacles to growing mass transit ridership exist today—namely a strong preference for personal vehicles and the inconvenience of multi-modal transport—these issues can all be addressed by putting a mobile-first focus on the passenger experience. According to CellPoint Mobile’s first U.S. ground … Read more
Mass transit operators across the US are struggling with the rising costs of attracting new riders, and cumbersome legacy ticketing and payment processes, according to a survey we carried out in late 2018. The good news is that mobile technology … Read more
The relationship between the mobility-as-a-service (MaaS) movement and traditional mass transit may not be obvious at first glance, but the interplay between the two is significant. According to our first U.S. ground transportation survey and report, “Modernizing the Passenger Experience … Read more
