Booking - January 24, 2019

How to put the ‘MaaS’ into US Mass Transit Operations

The relationship between the mobility-as-a-service (MaaS) movement and traditional mass transit may not be obvious at first glance, but the interplay between the two is significant. According to our first U.S. ground transportation survey and report, “Modernizing the Passenger Experience … Read more

Ground Transportation - September 27, 2018

Mobile-First Rail Passengers: Delivering on Expectations

For many rail owning groups, operators and train stations, mobile ticketing and payment systems have been almost universally successful in cutting costs, improving customer satisfaction and increasing revenues. This has been as true for public transportation in the United States … Read more

Ground Transportation - September 7, 2018

Moving Toward Mobility-as-a-Service in European Rail

Rail system structures across different countries, such as the UK, Spain and Germany, can be a useful barometer for European Rail overall. But it is more illustrative to consider the Continental systems as a whole separately from Read more

Ground Transportation - June 1, 2018

Commuters, Tourists and the Future of Mobility in UK Rail

When it comes to passenger rail transport, what passengers want more than anything is to have a good overall travel experience – getting to the station and arriving at the destination on time. But today’s commuters, visitors and tourists increasingly … Read more