Airlines - February 15, 2019

Airline Payments as a Sales Enabler and Path to Profits

Airlines have evolved their thinking on digital strategy and are starting to lay the groundwork needed to integrate legacy airline systems with newer travel technology and retail payment systems – especially with the proliferation of mobile wallets and alternative forms of payment (AFOPs).   Some airlines have done this out of necessity, while others are looking … Read more

Booking - January 24, 2019

How to put the ‘MaaS’ into US Mass Transit Operations

The relationship between the mobility-as-a-service (MaaS) movement and traditional mass transit may not be obvious at first glance, but the interplay between the two is significant. According to our first U.S. ground transportation survey and report, “Modernizing the Passenger Experience … Read more

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