Ground Transportation - January 24, 2019

How to put the ‘MaaS’ into US Mass Transit Operations

The relationship between the mobility-as-a-service (MaaS) movement and traditional mass transit may not be obvious at first glance, but the interplay between the two is significant. According to our first U.S. ground transportation survey and report, “Modernizing the Passenger Experience … Read more

Hospitality - January 15, 2019

Mobile Campaign Management for Hotels in an Omnichannel Environment

Hotels and other hospitality brands are evolving… from providers of services to lifestyle enablers. They’re doing it by leveraging their guests’ mobile devices to connect transactions, interactions and communications in one seamless customer experience. The mobile “channel” is really a … Read more